Legal

Privacy Policy

Your privacy is important to us. It is our policy to respect your privacy regarding any information we may collect from you across our website, and other sites we own and operate.

This Privacy Policy applies to quba.ae, quba.co, including their subdomains, all of which are owned and operated by Quba (the “Site(s)”). This Privacy Policy describes how Quba (“we”, Quba or “us”) collects, uses, shares and secures the personal information you provide in relation to the Sites only and does not represent all privacy practices conducted by us in our other businesses. It describes your choices regarding use, access and correction of your personal information. The use of information collected through the Sites shall be limited to the purposes of: (i) providing the service for which a client of Quba (“Client”) has engaged Quba; (ii) providing a service to you and other Users of the Sites (“Users”); and/or (iii) the purpose for which you signed up to receive communications from us. You acknowledge and consent that information you send to Quba may be sent outside your country of origin according to the terms of this Privacy Policy.

Quba (including the Sites as listed above) complies with all applicable privacy laws, including the following:

• California Consumer Privacy Act as amended by the California Privacy Rights Act (collectively “CCPA”) and other U.S. state-level privacy laws currently in force,
• and the Personal Information Protection Law of the People's Republic of China (中华人民共和国个人信息保护法) (“PIPL”) as to data collected from residents of China (if any).
• General Data Protection Regulation of the E.U. (“GDPR”) as applicable to data collected from E.U. residents,
• UK Data Protection Act of 2018 (“UK GDPR”) as applicable to data collected from UK residents,
• Act on the Protection of Personal Information (個人情報保護法) (“APPI”) as to data collected from residents of Japan,
• Personal Information Protection Law of the People's Republic of China (中华人民共和国个人信息保护法) (“PIPL”) as to data collected from residents of China.

Should you have any questions about our data protection measures, the processing of your data or the protection of your rights as a data subject, you can contact Quba as follows:

legal@quba.ae.

Information We Collect

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services, when participating in activities on the Sites or otherwise contacting us.

The type of information we collect from you depends on how you use our Sites. Generally, when using our Sites, we may collect personal information in two ways: (i) you provide it to us, or (ii) it is collected automatically.

(i) Information provided by you

You may provide personal information to us, such as your first and last name, contact information, email address, image, Username, physical address, and contents of your communication. You may also provide payment information to our third-party payment processors. Information that could be used to identify or contact you is considered “Personal Information” under this Privacy Policy.

We may use your information, including your Personal Information, for the following purposes, and we only collect the minimum amount of Personal Information about you that we consider necessary for achieving these purposes:

• To better understand how Users access and use our Sites, both on an aggregated and individual User basis, on individual Sites and across them in order to improve our Sites and respond to User desires and preferences, and for other research and analytical purposes;
• To provide our services to you, which may include communicating with you about your use of our Sites and services, responding to your inquiries, troubleshooting problems, working with our third-party providers to process your orders and for other customer service purposes;
• To tailor the content and information that we may send or display to you, provide personalized help and instructions, and to otherwise personalize your experiences while using the Sites;
• With your consent, for marketing, and promotional purposes, including, for example, to send you news and newsletters, promotions;
• To contact you about projects, opportunities or information we think may interest you provided you have opted into receiving such communications from us;
• To administer surveys and questionnaires;
• To protect our own rights and interests, such as to resolve any disputes, enforce our Terms of Use, and to respond to legal requests;
• To allow you to access and register for our services more easily (e.g., in the setting up of personal profile accounts through third-party accounts and social media applications to which you may be already subscribed.
• To collect personal correspondence, such as email, from you or other Users or third-parties corresponding about your activities or postings on the Site
• To collect, process, and share Personal Information sent in response to a job posting (e.g., your resume) solely for the purpose of evaluating of your job application.

(ii) Information collected automatically

In general, Quba will gather some technical information automatically, such as to improve our Sites’ performance on your browser. This information includes your Internet Protocol (“IP”) address (often associated with the portal through which you enter the Internet, like your Internet service provider (“ISP”), your company or your university), browser type, referring/exit pages, the files viewed on our Site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data. Quba gathers this information using third-party services such as Google Analytics for the purpose of monitoring website performance and determining customer service and Site needs. Please visit the privacy policies of these third parties to learn about their privacy practices and your opt-out choices.

Social Media Information:

When you have interacted with Quba Sites content or even employees, through channels such as social media channels we may collect this information using an automated marketing tool. This means that where you have provided certain information (e.g., your email address) to us before and/or have opted in to receiving communications from Quba, we may use your interactions with us on social media, combined with information we already have about you to establish your preferences and provide more targeted content. This tool may retain details of your publicly available social media handle such as your @address.

Cookies And Similar Tracking Technologies:

When you visit the Sites, we and our partners may use cookies or similar technologies to analyze trends, administer the Sites, gather demographic information about our User base as a whole, and track Users’ movements around the Sites, including, in the case of cookies, activity on individual pages in real-time. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you browse our Sites; cookies contain information that is transferred to your computer's hard drive. Our Sites use cookies to distinguish you from other Users of our Sites. This helps us to provide you with a positive experience when you browse our Sites and also allows us to improve our Sites and services.

We use the following categories of cookies:

• Strictly necessary cookies: These are cookies that are required for the operation of our Sites. They include, for example, cookies that enable you to log into secure areas of our Sites.
• Analytical/performance cookies: They allow us to recognize and count the number of visitors and to see how visitors move around our Sites when they are using them. This helps us to improve the way our Sites work, for example, by ensuring that Users are finding what they are looking for easily.
• Functionality cookies: These are used to recognize you when you return to our Sites. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
• Targeting cookies: If you opt in, these cookies record your visit to our Sites, the pages you have visited and the links you have followed. We will use this information to make our Site more relevant to your interests, but also to ensure that we are aligning our Site in the best way with our target visitors. Our third-party partner may use cookies or similar technologies in order to provide you advertising based upon your browsing activities and interests. Please note you will continue to receive generic ads.

Most browsers are initially set up to accept cookies, but you can set your cookie preferences in the banner that appears on all Quba websites listed above or reset your browser to refuse all cookies or to indicate when a cookie is being sent. If you choose to disable cookies, it may limit your use of certain features or functions on our Sites or services. If you wish to restrict or block the cookies that are set by any website you should do this through each individual browser setting and on each device you use to access the Internet (for these Sites, you can set those preferences in the cookie banner that appears on all Quba Sites listed above). You can allow cookies from specific websites by making them “trusted websites” in your Internet browser. For more information on how to do this, and how to change your browser settings, you may visit: www.allaboutcookies.org.

Log Data

When you visit the Sites, whether through an account or as a non-registered User browsing, we automatically track certain information that your browser sends whenever you visit our Sites. We use this information to do internal research on our Users’ demographics, interests, and behavior to better understand and protect you and our community. This information may include the URL that you just came from, which URL you go to next, access times and dates, your computer browser information, your IP address, and other statistics (“Log Data”). We use Log Data to monitor and analyze the use of the services on the Sites and for the Sites’ technical administration, to increase our Sites’ functionality and User-friendliness, and to better tailor the Sites to our Users’ needs. For example, some of the information is collected so that when you visit the Sites again, we will recognize you and provide you with information appropriate to your interests. We also use the information to verify that the visitors to our Sites met the criteria to process their requests.

Opt-Out Mechanisms

Currently, our systems recognize browser “do-not-track” requests. You may also disable certain tracking as discussed in this section (e.g., by disabling cookies) and you may opt-out of Internet-based advertising by following the instructions above in this Cookies section.

Regarding Children And Minors

We do not knowingly collect Personal Information from Users under the age of 13 or the applicable age established by the laws in your jurisdiction (“Child” or “Children”). If Quba learns that a Child’s Personal Information has been collected, we will delete the account. If parents or guardians believe that we have unintentionally collected their Child’s Personal Information, they should contact us to request the deletion of the information at legal@quba.ae.

Disclosure of Your Information

We may share your information, including your Personal Information, Non-Identifying Information and Log Data, with our affiliates, subsidiaries, and branch offices internationally, and with third parties who provide services on our behalf to help with our business activities such as providing email distribution services, customer service, or technical support. These companies are authorized to use your Personal Information only as necessary to provide these services to us pursuant to our written agreements with them. To the extent that these entities have access to your information, they will treat it at least as protectively as they treat information they obtain from their other Users. These entities follow privacy practices no less protective of our Users than our practices described in this Privacy Policy, to the extent allowed by applicable law. We do not share or sell your email address or contact information or any third parties’ email addresses with any third parties outside of the terms stated in this section of our Privacy Policy (“Disclosure of Your Information”).

We may share some or all of your Personal Information with another business entity should we plan to reorganize, spin out, merge with, acquire, or be acquired by that business entity. Should such an event occur, we will require that the new or combined entity follow this Privacy Policy with respect to your Personal Information. If your Personal Information will be used contrary to this Privacy Policy, you will receive prior notice as provided herein.

Advertising on And Use of Data With Third Party Platforms:

We may share data collected on the Sites, including email addresses, to show you and others personalized advertisements on third party websites and online services such as X (formerly Twitter), Facebook(Meta), Google, Adobe and LinkedIn, including their advertising and analytics services. The categories of third-party websites are as follows:

• Providers of web analysis tools
• Web hosting and web development providers
• Service providers for IT development services
• Ticket and customer support software providers
• Marketing and Advertising agencies
• Sales service providers
• Payment service providers
• Logistics service providers
• Receivables management and collection service providers
• Cloud services
• Conference and Webinar Software
• Service providers for online surveys
• Service provider for chat software
• Service providers for bookkeeping and invoicing
• Providers for external document management
• Provides for application management software
• Social Media advertising platforms
• Online software design collaboration software platforms

Legal Requests

Quba cooperates with law enforcement inquiries, as well as other third parties to enforce laws and intellectual property rights. Therefore, in response to a verified request by law enforcement, an applicable regulator, or other government officials relating to a criminal investigation or alleged illegal activity, we can disclose your name, city, state, telephone number, and email address. Without limiting the above, in an effort to respect your privacy, we will not otherwise disclose your Personal Information to law enforcement or other government officials without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss; report suspected illegal activity; or in response to a regulator’s request for information regarding compliance with applicable law.

Storage And Transfer of Your Information

Depending on the Quba Site you are using, or where you contact us, your information is stored on the servers of our service providers, including Google, Amazon Web Services, and Vercel. Please note that information we collect from you may be stored and processed in the United Arab Emirates or any other country in which we or our service providers maintain facilities. We or our service providers may transfer information that we collect about you, including Personal Information across borders and from your country or jurisdiction to other countries or jurisdictions around the world. We encourage you to review Amazon Web Services, Google, and Vercel's terms of service agreements and privacy policies before providing information to them.

Retention periods:

We store your data,

• if you have consented to the processing, until you revoke your consent;
• if we need the data for the execution of a contract, for as long as the contractual relationship with you exists;
• if we use the data on the basis of a legitimate interest, for as long as your interest in deletion or anonymisation does not outweigh the need for the data;
• insofar as statutory storage obligations exist, until the end of the statutory retention period.

Security of Your Information

We use reasonable physical, procedural, technical and administrative security measures to protect your Personal Information against loss or theft as well as unauthorized access and disclosure to protect your privacy. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Your Personal Information Rights

Quba acknowledges that you have the right to access, to delete, and to limit the sharing of your Personal Information under various laws. You may delete and amend your account preferences for all of our Sites stated above, which will limit the Personal Information you provide to us. You may contact us at any time at legal@quba.ae. If you instead contact the support site of the product you are using with one of these requests, they will let Quba privacy team know. You may also write to us at the address stated in this policy. Our granular cookies notice should also help you to limit any tracking and give you options around your data - if you are not satisfied about this you may contact us legal@quba.ae.

Changes to this Privacy Policy

Please note that this Privacy Policy may change from time to time. We will not retroactively reduce your rights under this Privacy Policy without your explicit consent, and we expect most such changes will be minor. For future changes, we will post the new Privacy Policy to the Sites, or provide other appropriate notices if required under applicable law. Each version of this Privacy Policy will be identified at the bottom of the page by its effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at

or email us at legal@quba.ae.